At Shairaksha Fertility Centre (“we,” “our,” or “us”), your trust is at the heart of everything we do. We are deeply committed to respecting and protecting your privacy. This Privacy Policy explains in detail how we collect, use, protect, and manage your personal information when you visit our website, interact with us online, or avail our services. Our aim is to ensure complete transparency so that you feel safe and confident in sharing information with us.

1. Information We Collect

When you engage with us, we may collect the following categories of information:

• Personal details: Such as your name, phone number, email address, and any details you provide while filling out forms, requesting appointments, or contacting us.
• Health-related information: Any information you choose to share with our doctors or staff during consultations or while availing services.
• Technical data: Non-personal information like IP address, browser type, device information, and cookies, which help us enhance your browsing experience and improve website functionality.

2. How We Use Your Information

Your information allows us to provide high-quality care and a smooth experience. Specifically, we use it to:

• Deliver personalized medical guidance and support.
• Respond promptly to your inquiries, appointment requests, or feedback.
• Maintain accurate health records for continuity of care.
• Send you updates, reminders, or health-related information (only with your consent).
• Enhance the safety, performance, and overall user experience of our website.

3. Information Sharing

We treat your information with the highest level of confidentiality and will never sell, misuse, or disclose it without your permission. It may only be shared in the following situations:

• With authorized healthcare professionals within our centre who are directly involved in your care.
• With trusted third-party service providers, such as diagnostic labs, IT support teams, or digital partners, solely for the purpose of delivering services efficiently.
• When legally required, in response to valid legal processes, regulatory requirements, or government requests.

4. Data Security

We use advanced security systems, encryption technologies, firewalls, and restricted access protocols to ensure your personal and health-related information remains safe from unauthorized access, misuse, or disclosure.

5. Confidentiality

We understand that health information is highly sensitive. Every consultation, record, and interaction is handled in strict confidence. Our practices align with applicable healthcare regulations and data protection laws to safeguard your privacy.

6. Your Rights

As a valued patient, you have full rights regarding your information. You may:

• Request access to the personal data we hold about you.
• Ask for corrections or updates if your information is inaccurate or incomplete.
• Withdraw your consent for communication or data use at any time.
• Seek clarification about how and why your data is collected and processed.

7. Cookies and Website Tracking

Our website may use cookies, pixels, and analytics tools to provide a better browsing experience, understand user behavior, and improve functionality. You can manage, restrict, or disable cookies through your browser settings if you prefer.

8. Policy Updates

We may revise this Privacy Policy from time to time to reflect new services, legal requirements, or best practices. Any changes will be updated on this page, along with the effective date, so you are always informed.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, you can reach us at:

Shairaksha Fertility Centre

14 / 88, Perumbakkam Main Road, Medavakkam, Chennai – 600100.

115, Vengaivasal Main Road, Santhosapuram, Medavakkam, Chennai, Tamil Nadu 600073

+91 7092222995​
care@shairaksha.com